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Employer Benefits IQ
Employer Guide

Healthcare Cost Containment Employer Guide

Healthcare costs grow 6–8% per year without intervention. This guide walks you through a systematic approach to containing costs — from claims data analysis through strategy selection, implementation, and measurement. The employers who succeed treat their health plan like a business: data-driven, actively managed, and continuously improved.

Employers who implement a comprehensive cost-containment strategy — PBM reform, network optimization, and care delivery innovation — typically reduce plan costs by 18–32% over 3 years. (KFF 2025 · EBIQ practitioner analysis)

01

Claims data analysis

You cannot contain costs you cannot see. Start with 24 months of claims data from your TPA. Segment by category: inpatient, outpatient, emergency, professional, and pharmacy. Identify your top 20 diagnosis groups by total cost, your highest-cost claimants, and your utilization patterns by service category. This analysis tells you exactly where your money is going.

Request 24 months of claims data from your TPA in a usable format
Segment claims by: inpatient, outpatient, ER, professional, pharmacy
Identify top 20 diagnosis groups by total cost
Calculate cost per employee per year (PEPY) by category
Identify high-cost claimants and their primary diagnoses
Calculate your ER utilization rate and avoidable ER visit percentage
02

Benchmark your plan

Benchmarking tells you whether your costs are a plan design problem, a utilization problem, or a unit cost problem — and which strategies will have the most impact. Compare your PEPY costs to KFF employer health benefits survey data, PBMI pharmacy benchmarks, and Milliman actuarial benchmarks. A 10% above-market cost in pharmacy requires a different solution than a 10% above-market cost in inpatient.

Calculate your total plan cost PEPY and compare to KFF benchmark
Compare pharmacy PEPY to PBMI employer survey data
Compare inpatient utilization (admits per 1,000) to Milliman benchmarks
Identify which cost categories are above market
Determine whether your cost variance is driven by unit cost or utilization
Run the Benchmark Analyzer to get a full comparison
03

PBM reform

For most employers, pharmacy is the fastest-growing cost category and the one with the most immediate savings potential. PBM reform — eliminating spread pricing, securing rebate pass-through, and managing specialty pharmacy — typically delivers 15–30% PEPY savings. It is the highest-ROI cost-containment strategy for most employers.

Audit your current PBM for spread pricing and rebate retention
Calculate your generic dispensing rate (target: 85%+)
Evaluate transparent/pass-through PBM alternatives
Implement specialty pharmacy controls: prior auth, step therapy, site-of-care
Review formulary for biosimilar substitution opportunities
Run a competitive PBM RFP if you have not done so in 3+ years
04

Reference-based pricing

Reference-based pricing (RBP) pays claims at a multiple of Medicare rates — typically 140–160% — instead of inflated network rates. For employers in markets with high hospital prices, RBP can reduce inpatient and outpatient costs by 20–40%. The tradeoff: balance billing risk and member experience complexity require active management and a strong advocacy program.

Analyze your hospital price index: what are you paying vs. Medicare rates?
Identify your top 10 facilities by total spend
Evaluate RBP vendors and their balance billing protection programs
Assess your workforce's tolerance for network disruption
Consider a hybrid approach: RBP for facilities, traditional network for professional
Implement a member advocacy program before launch
05

Direct primary care

Direct primary care (DPC) gives employees unlimited access to a primary care physician for a flat monthly membership fee — typically $50–$100/month. DPC reduces downstream utilization: fewer ER visits, fewer specialist referrals, and better chronic disease management. For employers with a DPC practice nearby, it is one of the highest-ROI care delivery innovations available.

Identify DPC practices in your primary employee locations
Calculate your current primary care utilization and ER visit rate
Model the ROI: DPC membership cost vs. downstream utilization reduction
Evaluate DPC as a standalone benefit or paired with a high-deductible plan
Assess employee interest and communication strategy
Negotiate DPC membership rates for your employee population
06

Centers of excellence

Centers of excellence (COEs) direct high-cost, high-variation procedures — joint replacement, spine surgery, cardiac procedures, cancer treatment — to top-quality, lower-cost facilities. COE programs typically reduce procedure costs by 20–40% while improving outcomes. The key is selecting COEs with demonstrated quality metrics and providing strong member incentives to use them.

Identify your top 5 high-cost, high-variation procedure categories
Research COE options: Walmart Health, Pacific Business Group, direct contracts
Evaluate COE quality metrics: complication rates, readmission rates, outcomes data
Design member incentives: waived deductible, travel benefit, concierge navigation
Implement a case management program to identify COE candidates early
Track COE utilization and outcomes quarterly
07

Site-of-care optimization

The same procedure can cost 3–10x more at a hospital outpatient department than at an ambulatory surgery center or physician office. Site-of-care optimization steers employees to lower-cost, equally effective settings for imaging, infusions, labs, and elective procedures. It is one of the most underutilized cost-containment strategies.

Analyze your outpatient claims by site of service: hospital vs. ASC vs. office
Identify your top 10 procedures by volume that could be redirected
Calculate the cost differential between hospital outpatient and ASC for each
Implement member incentives for lower-cost site selection
Add site-of-care guidance to your member navigation program
Track site-of-care shift quarterly
08

Measure and iterate

Cost containment is not a one-time project. Track results quarterly, benchmark annually, and continuously evaluate new strategies. The most successful employers treat their health plan like a business — with regular performance reviews, clear metrics, and a willingness to change what is not working.

Set baseline metrics before implementing any strategy
Track PEPY cost by category quarterly
Compare results to your pre-implementation baseline and market benchmarks
Calculate ROI for each cost-containment strategy annually
Evaluate new strategies as they emerge (new DPC practices, COE programs, etc.)
Run the Benefits IQ Score™ annually to track overall plan health

Key cost-containment benchmarks

Total plan cost PEPY (employer + employee)
$14,000–$16,000
KFF 2025
Pharmacy savings from PBM reform
15–30% PEPY
PBMI 2024 · EBIQ consulting estimate
RBP savings vs. traditional network
20–40% on facility claims
EBIQ practitioner analysis
DPC downstream utilization reduction
10–20% ER reduction
Health Rosetta · EBIQ practitioner range
COE savings on high-cost procedures
20–40% per procedure
EBIQ practitioner analysis
Annual cost trend (no intervention)
6–8% per year
KFF 2025 · Milliman