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Employer Benefits IQ

Pharmacy Benefits & PBM Mastery

Pharmacy & PBM

Pharmacy Benefits & PBM Mastery

Pharmacy Benefits & PBM Mastery is the definitive course for benefits professionals who want to master the most complex and fastest-growing component of employer healthcare costs. Across 16 modules, you will learn how the drug pricing system really works, how PBMs profit at plan sponsors' expense, and how to implement every major pharmacy cost management strategy — from transparent PBM contracting and biosimilar adoption to international drug sourcing and pharmacogenomics. Built for advisors who want to deliver measurable pharmacy savings and build a differentiated advisory practice.

16 modules13h of content13.0 certificate hoursCertificate of completion
Preview Course

What You Will Learn

Learning objectives for this course.

Decode the US drug pricing system — AWP, spread pricing, rebates, and hidden PBM revenue
Audit PBM contracts to identify and quantify overpayment from spread and retained rebates
Evaluate transparent PBM models and structure a winning PBM RFP
Build a specialty drug management program covering prior auth, step therapy, and site-of-care
Design biosimilar adoption strategies to capture 15–35% savings on biologic drugs
Implement mail order mandates and preferred specialty pharmacy networks
Evaluate international drug sourcing programs and pharmacogenomic testing
Analyze pharmacy claims data using PMPM benchmarks and utilization metrics
Conduct a PBM contract audit and present findings to employer leadership
Build and price a PBM advisory practice with recurring revenue

Who This Course Is For

This course is designed for the following roles.

Benefits advisors and brokers who want to add pharmacy expertise to their practice
HR and benefits leaders responsible for managing pharmacy benefit costs
Consultants building a PBM advisory or pharmacy cost management specialty
Self-funded plan sponsors seeking to eliminate PBM conflicts of interest

Course Modules

16 modules · 80 lessons

01

The US Drug Pricing System: How It Really Works

Decode the opaque drug pricing ecosystem — from manufacturer list prices to what employers actually pay.

5 lessons · 45 min

02

The PBM Business Model: Revenue Streams and Conflicts

Understand how PBMs make money and why their revenue model creates conflicts with employer interests.

5 lessons · 50 min

03

PBM Contract Audit: Finding Hidden Costs

Conduct a systematic PBM contract audit to identify hidden costs, contract violations, and savings opportunities.

5 lessons · 50 min

04

Transparent PBM Models: Pass-Through and Fiduciary PBMs

Evaluate transparent and fiduciary PBM models that align incentives with employer interests.

5 lessons · 50 min

05

Formulary Design: Driving Clinical and Financial Outcomes

Design a formulary that promotes evidence-based prescribing, drives generic utilization, and manages specialty drug costs.

5 lessons · 50 min

06

Specialty Drug Management: The Largest Cost Driver

Master the strategies for managing specialty drug costs — the fastest-growing and most expensive component of the pharmacy benefit.

5 lessons · 50 min

07

Biosimilars: The Biggest Near-Term Savings Opportunity

Capture the significant savings available from biosimilar adoption — the most actionable near-term pharmacy cost management opportunity.

5 lessons · 50 min

08

GLP-1 Drugs: Managing the Fastest-Growing Pharmacy Cost

Develop a comprehensive GLP-1 coverage and management strategy that balances access with cost sustainability.

5 lessons · 50 min

09

Mail Order and Specialty Pharmacy Optimization

Optimize mail order and specialty pharmacy programs to reduce costs and improve medication adherence.

5 lessons · 50 min

10

Prior Authorization and Pharmacy Utilization Management

Design and manage pharmacy prior authorization and utilization management programs that balance cost control with appropriate access.

5 lessons · 50 min

11

Pharmacy Benefit Analytics: Reading Your Pharmacy Data

Use pharmacy claims data to identify cost drivers, measure program effectiveness, and drive cost management decisions.

5 lessons · 50 min

12

PBM RFP and Selection: Finding the Right Partner

Conduct a rigorous PBM RFP process that identifies the best partner for your plan's specific needs.

5 lessons · 50 min

13

Drug Coupons and Patient Assistance Programs: Opportunities and Risks

Navigate the complex landscape of manufacturer drug coupons and patient assistance programs — and their impact on plan costs.

5 lessons · 50 min

14

Pharmacy Member Communication: Driving Adherence and Smart Choices

Design pharmacy member communication programs that improve adherence, drive generic utilization, and reduce costs.

5 lessons · 50 min

15

The Future of Pharmacy Benefits: Trends and Emerging Strategies

Understand the macro trends reshaping pharmacy benefits and position your practice for the opportunities ahead.

5 lessons · 50 min

16

Building a PBM Advisory Practice: Positioning and Pricing

Build a differentiated PBM advisory practice that commands premium fees and delivers measurable client value.

5 lessons · 50 min

Earn Your Certificate

Complete all modules, pass the module quizzes, and score 80% or higher on the 50-question final exam to earn your certificate of completion and 13.0 certificate hours.