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Employer Benefits IQ

Pharmacy Benefits & PBM Mastery

Pharmacy & PBM

Pharmacy Benefits & PBM Mastery

Pharmacy Benefits & PBM Mastery is the definitive course for benefits professionals who want to master the most complex and fastest-growing component of employer healthcare costs. Across 16 modules, you will learn how the drug pricing system really works, how PBMs profit at plan sponsors' expense, and how to implement every major pharmacy cost management strategy — from transparent PBM contracting and biosimilar adoption to international drug sourcing and pharmacogenomics. Built for advisors who want to deliver measurable pharmacy savings and build a differentiated advisory practice.

16 modules12h of content5.5 certificate hoursCertificate of completion
Preview Course

What You Will Learn

Learning objectives for this course.

Decode the US drug pricing system — AWP, spread pricing, rebates, and hidden PBM revenue
Audit PBM contracts to identify and quantify overpayment from spread and retained rebates
Evaluate transparent PBM models and structure a winning PBM RFP
Build a specialty drug management program covering prior auth, step therapy, and site-of-care
Design biosimilar adoption strategies to capture 15–35% savings on biologic drugs
Implement mail order mandates and preferred specialty pharmacy networks
Evaluate international drug sourcing programs and pharmacogenomic testing
Analyze pharmacy claims data using PMPM benchmarks and utilization metrics
Conduct a PBM contract audit and present findings to employer leadership
Build and price a PBM advisory practice with recurring revenue

Who This Course Is For

This course is designed for the following roles.

Benefits advisors and brokers who want to add pharmacy expertise to their practice
HR and benefits leaders responsible for managing pharmacy benefit costs
Consultants building a PBM advisory or pharmacy cost management specialty
Self-funded plan sponsors seeking to eliminate PBM conflicts of interest

Course Modules

16 modules · 80 lessons

01

The US Drug Pricing System: How It Really Works

Decode the opaque drug pricing ecosystem — from manufacturer list prices to what employers actually pay.

5 lessons · 45 min

02

The PBM Business Model: Revenue Streams and Conflicts

Understand every way PBMs make money — and why most of it comes at the plan's expense.

5 lessons · 45 min

03

PBM Contract Audit: Finding Hidden Costs

A systematic framework for auditing PBM contracts and quantifying what the plan is actually paying.

5 lessons · 50 min

04

Transparent PBM Models: Pass-Through and Fiduciary PBMs

Evaluate pass-through and fiduciary PBM models and understand when they deliver real savings.

5 lessons · 45 min

05

Formulary Design: Driving Clinical and Financial Outcomes

Design formularies that reduce costs without compromising member health outcomes.

5 lessons · 45 min

06

Specialty Drug Management: The Largest Cost Driver

Master the strategies that control specialty drug spend — the fastest-growing segment of pharmacy costs.

5 lessons · 50 min

07

Biosimilars: The Biggest Near-Term Savings Opportunity

Capitalize on the biosimilar wave — especially adalimumab biosimilars — to deliver immediate plan savings.

5 lessons · 45 min

08

GLP-1 Drugs: Managing the Fastest-Growing Pharmacy Cost

Navigate the GLP-1 coverage decision with a framework that balances clinical value and financial sustainability.

5 lessons · 50 min

09

Mail Order and Specialty Pharmacy Optimization

Maximize savings through mail order mandates, specialty pharmacy networks, and 90-day supply programs.

5 lessons · 45 min

10

Prior Authorization and Pharmacy Utilization Management

Design a utilization management program that reduces waste without creating barriers to necessary care.

5 lessons · 45 min

11

Pharmacy Benefit Analytics: Reading Your Pharmacy Data

Interpret pharmacy claims data to identify cost drivers, waste, and intervention opportunities.

5 lessons · 45 min

12

PBM RFP and Selection: Finding the Right Partner

Run a rigorous PBM RFP process that surfaces true costs and selects the best partner for your client.

5 lessons · 50 min

13

Drug Coupons and Patient Assistance Programs: Opportunities and Risks

Navigate manufacturer coupons, patient assistance programs, and the copay accumulator controversy.

5 lessons · 45 min

14

Pharmacy Member Communication: Driving Adherence and Smart Choices

Design member communication programs that improve medication adherence and drive cost-effective pharmacy behavior.

5 lessons · 45 min

15

The Future of Pharmacy Benefits: Trends and Emerging Strategies

Prepare for the next wave of pharmacy innovation — from cell and gene therapies to AI-driven formulary management.

5 lessons · 45 min

16

Building a PBM Advisory Practice: Positioning and Pricing

Position yourself as a PBM and pharmacy benefits expert and build a practice that commands premium fees.

5 lessons · 45 min

Earn Your Certificate

Complete all modules, pass the module quizzes, and score 80% or higher on the 50-question final exam to earn your certificate of completion and 5.5 certificate hours.