Monthly Dashboard Metrics
| Metric | Current Period | Prior Period | Benchmark | Status |
|---|---|---|---|---|
| Total pharmacy cost | Actual | Prior month/year | Industry benchmark | On track / At risk |
| Pharmacy cost PEPM | Actual | Prior period | $150–$200 | On track / At risk |
| Generic dispensing rate | Actual | Prior period | 85–90% | On track / At risk |
| Specialty cost PEPM | Actual | Prior period | $80–$120 | On track / At risk |
| Adherence rate (chronic) | Actual | Prior period | >80% | On track / At risk |
Action-Oriented Reporting
Pharmacy analytics reporting is only valuable if it drives action. Each dashboard metric should have a defined action threshold — a level at which a specific intervention is triggered. For example: if GDR falls below 80%, trigger prescriber education outreach; if specialty cost PEPM exceeds $150, trigger specialty drug management review; if adherence rate falls below 75%, trigger adherence outreach program.
Quarterly Deep Dives
Pro Tip
Supplement the monthly dashboard with quarterly deep-dive analyses that explore specific topics in depth: specialty drug cost drivers, prescriber pattern analysis, adherence analytics, and formulary compliance. Quarterly deep dives identify opportunities that the monthly dashboard misses and provide the analytical foundation for formulary changes and program design.